Jennifer Marsh
With a background in software engineering, Jennifer Marsh has a passion for hacking and researching the latest cybersecurity trends. Jennifer has contributed to TechCrunch, Microsoft, IBM, Adobe, CloudLinux, and IBM. When Jennifer is not programming for her latest personal development project or researching the latest cybersecurity trends, she spends time fostering Corgis.
by Jennifer Marsh | Oct 22, 2024 | SpamTitan News
Transcend Networks MSP is a managed service provider (MSP) that specializes in supporting clients with high IT demands. Their focus is on delivering critical IT services to customers who prioritize technology in their operations. By implementing SpamTitan and ArcTitan, Transcend Networks has enhanced email security for both their clients and their own business. Maintaining local U.S. email storage was essential for Transcend Networks, especially due to their work with government agencies. Previously, they relied on a cloud-based email security provider, but when the provider began routing emails overseas, this posed a significant problem. Transcend Networks sought a security solution that they could fully customize and manage to meet both their own and their clients’ specific requirements. As one Transcend Networks representative noted, “We’re MSP specialists and need a solution we can configure exactly as needed.” Recognizing the importance of a multi-layered security approach, Transcend Networks also required an email archiving solution to preserve emails that were not backed up by Office 365. This would ensure that, in the event of a security breach, they could provide full email data recovery for their clients. According to John Penrod, Principal Engineer/VP Transcend Networks “SpamTitan and ArcTitan have been bulletproof in their ability to serve our and our customers needs”.
Key requirements for Transcend Networks included:
- Local email relaying
- Seamless migration for existing clients
- Customizable setup and configuration
- A high-quality, dependable solution
Transcend Networks implemented two solutions from TitanHQ’s security suite: SpamTitan and ArcTitan. SpamTitan serves as their first line of defense, protecting against phishing attacks, spam, and malware before they reach customers’ inboxes. Transcend Networks chose this solution for several reasons. First, SpamTitan’s private cloud enabled them to keep their clients’ email data onshore, meeting regulatory and client-specific requirements. The solution operates through two AWS instances—primary and secondary—both managed by TitanHQ, which gave Transcend Networks confidence in the system’s security.
SpamTitan’s high level of configurability was a key advantage. Transcend Networks could tailor the solution to their specific needs, such as downloading raw email logs and redirecting flagged spam directly into users’ Outlook junk folders. These technical capabilities set SpamTitan apart from other solutions. As noted by a representative: “The configurability with SpamTitan is far superior to what we’ve seen.” Transcend Networks also deployed ArcTitan for email archiving, both for their clients and their own operations. Its seamless integration with Office 365 simplified the email archiving process and ensured the retention of important data. ArcTitan provided an easy way for both Transcend Networks and their clients to track and access archived emails as needed.
With TitanHQ’s SpamTitan and ArcTitan, Transcend Networks now has a robust, multi-layered email security solution. SpamTitan not only acts as a strong defense against email-based threats but also ensures that their clients’ emails remain onshore, addressing concerns about data being relayed overseas. Meanwhile, ArcTitan’s archiving capabilities helped one client avoid legal issues by enabling access to crucial email data that would have been lost if relying solely on Microsoft 365 backup.
by Jennifer Marsh | Mar 6, 2019 | MSP News, TitanHQ in the News, TitanHQ News, WebTitan News
A recent market study by HTF Market Intelligence predicts there will be “phenomenal growth” in the web filtering service market over the next six years.
HTF Market Report is a global research and market intelligence consulting organization and a brand of HTF Market Intelligence Consulting Private Limited. HTF Market Report provides detailed social and market intelligence and data analytics for organizations to help with decision-making, developing transformational growth strategies, investment programs, and new product development projects.
An in-depth understanding of industry convergence, Mega Trends, and market trends and technologies allows HTF Market Intelligence to deliver highly accurate forecasts to help companies develop and realize their goals and objectives.
The latest report contains a complete analysis of the web filtering market, which HTF Market Intelligence says is currently developing its presence. The report details current growth factors, growth predictions by region, historical market data, predicted future trends, industry validated data, and facts and attentive opinions. The report also includes financial data from some of the leading companies to develop web filtering services.
The report covers key players in the web filtering market, including US firms Webroot and iboss, UK firm Interoute, and Ireland DNS filtering solution provider, TitanHQ. The report provides insights on market segmentation and product segments such as keyword filtering, file type filtering, URL filtering and DNS filtering.
TitanHQ is proud to be included in the HTF Market Report and named with market leaders in the field of web filtering technology.
For more than 20 years, TitanHQ has been developing innovative technologies to protect businesses from malware, viruses, ransomware, botnets, phishing attacks, and malicious websites. TitanHQ’s web filtering solution – WebTitan, spam filtering technology – SpamTitan – and email archiving solution – ArcTitan are now offered by more than 1,500 managed service providers (MSPs) and have been adopted by more than 7,500 businesses worldwide.
The full market report can be found on this link.
by Jennifer Marsh | Mar 5, 2018 | Internet Security Updates, Spam News, SpamTitan News, TitanHQ News, TitanHQ Partner News
A new version of TitanHQ’s cloud-based anti-spam service and anti-spam software was released on March 5, 2018. SpamTitan version 7.00 includes patches for recently identified vulnerabilities in the ClamAV antivirus engine and a change to the primary AV engine used by the solution.
The primary anti-virus engine of SpamTitan version 7.00 is provided by the Romanian firm Bitdefender. Bitdefender is an award-winning antivirus engine that provides exceptional email protection against malware, viruses, and ransomware. Combined with the secondary AV engine – ClamAV – users benefit from excellent protection against email-based malware and ransomware attacks. The dual AV engines ensure malicious software is not delivered to end users’ inboxes via email attachments.
The change to Bitdefender was a natural choice and TitanHQ is planning to further its strategic relationship with the Romanian cybersecurity firm over the coming weeks and months. The change to the primary AV engine will be unnoticeable to current users, who will continue to be protected from malicious threats.
The update to the latest version will not happen automatically. Customers who have ‘prefetch of system updates’ enabled on their SpamTitan installations will be able to see the latest version in their list of available updates and can manually trigger the update to the new version. Customers who do not have that option enabled need to “check for updates” via their user interface.
Customers have been advised to read the documentation accompanying the latest version prior to installation as it includes important information on how the update should be applied. TitanHQ explains that it is not possible to update from v4 or v5 of the platform to SpamTitan version 7.00 without first installing version 6 of the platform.
Customers should note that the update must be performed before May 1, 2018 to ensure continued protection, as support for the Kaspersky AV engine – used in all versions of SpamTitan prior to v7 – will cease on that date. TitanHQ has also informed customers that support for v4 and v5 of SpamTitan will also stop on May 1, 2018.
SpamTitan v7.00 includes patches for the following vulnerabilities: CVE-2017-12374, CVE-2017-12375, CVE-2017-12376, CVE-2017-12377, CVE-2017-12379, CVE-2017-12380. All of those vulnerabilities exist in ClamAV. The latest version also improves protection against DoS attacks and should be applied as soon as possible. The update will take approximately 10-20 minutes to complete.
by Jennifer Marsh | Jan 16, 2018 | ArcTitan News, MSP News, SpamTitan News, TitanHQ News, TitanHQ Partner News
TitanHQ is pleased to announce that the team will be attending several Datto Roadshows this year, including the Datto Roadshow in Tampa on January 16, 2018.
The Datto roadshows are exciting events for managed service providers (MPS). Attendees get the opportunity to meet the Datto team and other managed service providers and gain valuable insights and useful advice to help turn 2018 into a highly profitable year.
The roadshows feature several deep dives, where the latest product releases and tech will be showcased to help MSPs get the most out of products and add new services to their stack.
The Deep Dives at the Tampa show will include Datto Networking, Datto SaaS Protection, and Ransomware Protection.
The Datto Networking Deep Dive gives MSPs the opportunity to learn how to boost MMR with the most MSP-centric networking product line in the world. Datto will be explaining its industry leading cloud backup and data recovery solutions in the Datto SaaS Protection Deep Dive.
The current ransomware epidemic has companies crying out for solutions that can help them to prevent attacks and recover quickly when disaster strikes. This creates an ideal opportunity for MSPs to improve their bottom lines by offering ransomware protection and recovery services. There will be a deep dive on ransomware where attendees will discover best practices to adopt to ensure clients are protected and data are secured.
The Tampa event will also see the Passportal team on hand to explain how clients can be protected from the full range of current cybersecurity threats and how MSPs can help their clients prevent data breaches, while lowering costs and increasing value.
TitanHQ will be on hand to explain the opportunities that exist in cloud-based spam filtering, web filtering and email archiving services, and how straightforward (and profitable) it is to provide these services to clients.
Additionally, the event is a great networking opportunity where MSPs can speak to other Datto partners and gain valuable tips to help them improve productivity, cut costs, and boost profits.
If you are unable to attend the Tampa event, don’t worry. There will be many other Datto Roadshows taking place over the coming weeks. The TitanHQ team will be attending several of these events.
The full schedule of Datto Roadshows in Q1, 2018 is listed below:
| Location |
Date |
| Orlando, FL |
February 6, 2018 |
| Albuquerque, NM |
February 8, 2018 |
| Houston, TX |
February 13, 2018 |
| Long Beach, CA |
February 13, 2018 |
| Dallas, TX |
February 15, 2018 |
| Baltimore, MD |
March 6, 2018 |
| San Francisco, CA |
March 6, 2018 |
| San Juan, Puerto Rico |
March 8, 2018 |
| Sacramento, CA |
March 8, 2018 |
| Phoenix, AZ |
March 13, 2018 |
| Norwalk, CT |
March 13, 2018 |
| Columbus, OH |
March 20, 2018 |
| Detroit, MI |
March 22 2018 |
| Rochester, NY |
March 27, 2018 |
| Toronto, Canada |
March 29, 2018 |
by Jennifer Marsh | Nov 29, 2017 | TitanHQ in the News, TitanHQ News, TitanHQ Partner News, WebTitan News
The Etihad Stadium in Melbourne is one of the world’s most impressive sporting venues. Opened in 2000, the stadium can house 53,359 sports fans and in the 17 years since the turnstiles first opened, the venue has catered to more than 35 million fans.
The stadium hosts Big Bash League Twenty20 cricket matches, A-League soccer games, Australian Football League matches, International Rugby Union games, and recently, the Soccer World Cup qualifiers.
A requirement for modern sports stadia is WiFi access for guests, and the Etihad stadium is no exception. Guests are offered free Wi-Fi access via more than 700 access points around the stadium.
Providing access to Wi-Fi is one thing. Ensuring Wi-Fi can be accessed securely and patrons are protected from web-based threats is another. To ensure that all users of its Wi-Fi network are protected from online threats such as malware and phishing websites, and to make sure its network cannot be used to access illegal or inappropriate website content, the Etihad stadium turned to TitanHQ – The leading provider of DNS-based Wi-Fi filter security.
The technological achievements of the stadium – which includes a fully retractable roof – is now matched by advanced technology to protect its Wi-Fi network, making the stadium “one of the most technologically advanced, secure and connected stadiums in Australia,” according to TitanHQ CEO, Ronan Kavanagh.
The stadium is protected by WebTitan Cloud for WiFi – A 100% cloud-based Wi-Fi filtering solution. Being infinitely scalable, the solution can be used to protect any number of Wi-Fi access points, from a one-hotspot SMB to ISPs running thousands of access points. Since the solution requires no additional hardware, it is cost effective for large enterprises and sports venues to implement. No software is required, so users of the Wi-Fi hotspots do not need to install any apps and there is no latency, ensuring users benefits from fast Internet speeds.
Geoff Hall, I.T. Manager at Etihad Stadium, said “Our guests are the big winners from our partnership with TitanHQ. A total of 704 high-density Wi-Fi access points have also been installed to provide fast, free and secure internet connections to each and every fan. WebTitan Wi-Fi filtering delivers a transparent experience, with super-fast and secure Internet’’.
As Ronan Kavanagh explained, “WebTitan for Wi-Fi is designed to provide secure Wi-Fi throughout venues while simplifying its management. WebTitan for Wi-Fi prevents malware from compromising guests’ devices or stealing guests’ identities over any port, protocol, or app. For stadium management and owners, this brings considerable peace of mind.”
Benefits of WebTitan Cloud for WiFi for WiFi Hotspot Providers
WebTitan Cloud for WiFi is an award-winning WiFi filtering solution that allows WiFi hotspot providers to easily implement controls over the Internet content that WiFi users can access when connected to the WiFi network. The DNS-based filtering solution is easy to implement across multiple access points, and management of filtering controls is straightforward requiring little management overhead.
With WebTitan Cloud for WiFi you can:
- Filter the Internet across multiple WiFi hotspots
- Create a family-friendly, safe and secure web browsing environment
- Manage access points through a single web-based administration panel
- Delegate management of access points
- Filter by website, website category, keyword term, or keyword score
- Block material contained in the child abuse image content URL list (CAIC List)
- Upload blacklists and create whitelists
- Reduce the risk of phishing attacks
- Block malware and ransomware downloads
- Inspect encrypted websites with SSL certificates
- Schedule and run reports on demand
- Gain a real-time view of internet activity
- Gain insights into bandwidth use and restrict activities to conserve bandwidth
- Integrate the solution into existing systems through a suite of APIs
- Apply time-based filtering controls
WebTitan Cloud for WiFi is very competitively priced, with flexible payment terms, multiple hosting options, and industry leading customer support. If you want to carefully control the content that can be accessed on your WiFi network and protect your customers, give the TitanHQ team a call today.
