CrowdStrike has confirmed that a significant proportion of Windows devices that were rendered inoperable following a faulty update last Friday have now been restored to full functionality; however, businesses are still facing disruption and many scams have been identified by cybercriminals looking to take advantage.

One of those scams involves a fake recovery manual that is being pushed in phishing emails. The emails claim to provide a Recovery Tool that fixes the out-of-bounds memory read triggered by the update that caused Windows devices to crash and display the blue screen of death. The phishing emails include a document attachment named “New_Recovery_Tool_to_help_with_CrowdStrike_issue_impacting_Windows. docm.” The document is a copy of a Microsoft support bulletin, which claims that a new Microsoft Recovery Tool has been developed that automates recovery by deleting the CrowdStrike driver that is causing the crash. The user is prompted to enable content; however, doing so will allow a macro to run, which will download a malicious DLL, which launches the Daolpu stealer – an information stealer that collects and exfiltrates credentials, login information, and cookies stored in Chrome and Firefox.

Another campaign has been identified that capitalizes on the defective Falcon Sensor update. The spear phishing campaign targeted German firms and attempts to distribute a fake CrowdStrike Crash Reporter installer via a website that spoofs a legitimate German company. The website was registered a day after the CrowdStrike disruptions started. If the user attempts to download the installer by clicking the download button in the email, a ZIP archive will be delivered that includes a malicious InnoSetup installer. If executed, the user is shown a fake CrowdStrike branded installer. The installer is password-protected to prevent analysis and the final payload could not be determined.

Another campaign attempts to distribute Lumma information-stealing malware. The campaign uses the domain, crowdstrike-office365[.]com, and tricks the recipient into downloading a fake recovery tool to deal with the boot loop that prevents Windows devices from booting up. If the downloaded file is executed, it delivers a malware loader, which will, in turn, deliver the Lumma infostealer.

These are just three campaigns that use the CrowdStrike outage to deliver malware, all of which use email as the way to make contact with individuals affected by the outage. Many other campaigns are being conducted and a large number of CrowdStrike-themed domains have been registered since the problems started. Other malicious domains used in campaigns include the following, all of which should be blocked.

crowdstrike-helpdesk.com

crowdstrike.black

crowdstrikefix.zip

crowdstrikebluescreen.com

crashstrike.com

fix-crowdstrike-bsod.com

crowdstrike-falcon.online

crowdstrike-bsod.com

crowdstrikedoomsday.com

crowdstrikedown.site

crowdstrikefix.com

isitcrowdstrike.com

crowdstriketoken.com

crowdstrike0day.com

crowdstrikeoutage.com

These scams are likely to continue for some time, so it is important to remind employees of the high risk of malicious emails and warn them to exercise extreme caution with any emails received. Employees should be told to report any suspicious emails to their security team.

TitanHQ offers a range of cybersecurity solutions to block phishing and malware distribution campaigns, all of which are quick and easy to implement and can protect you in a matter of minutes. They include the WebTitan web filter for blocking access to known malicious websites, such as those detailed in this email; the PhishTitan anti-phishing solution for Office 365, and the SpamTitan corporate email filter for blocking phishing emails. The latter incorporates email sandboxing for blocking novel and obfuscated malware threats. TitanHQ also provides a comprehensive security awareness training platform and phishing simulator for improving your human defenses by raising awareness of cyber threats and providing timely training content on the latest tactics used by cybercriminals in targeted attacks on employees.

Give the TitanHQ team a call today for further information on improving your defenses, or take advantage of the free trial available with all TitanHQ products to get immediate protection.

Jennifer Marsh

With a background in software engineering, Jennifer Marsh has a passion for hacking and researching the latest cybersecurity trends. Jennifer has contributed to TechCrunch, Microsoft, IBM, Adobe, CloudLinux, and IBM. When Jennifer is not programming for her latest personal development project or researching the latest cybersecurity trends, she spends time fostering Corgis.