Email Archiving

Departmental Benefits of Email Archiving

by titanadmin | Aug 31, 2020 | Email Archiving |

An email archive is important for compliance, but there are also several departmental benefits of email archiving. The improvements in efficiency as a result of implementing an email archiving solution can deliver cost savings and ease the burden on your workforce, with the benefits felt by al employees in your organization.

Most businesses choose to implement an email archiving solution to ensure emails can be found and quickly produced in the event of HR issues, customer disputes, legal actions, and to comply with federal, state, and industry regulations.

An email archive acts as a black box flight recorder for email. All emails that need to be retained are sent to the archive for long term storage. In the event of a compliance audit or eDiscovery request, the archive can be quickly searched, and important emails can be found and exported in minutes. An email archive is also important for disaster recovery, allowing business-critical emails to be recovered in the event of corruption, deletion or a cyberattack.

Businesses that implement an email archiving solution often discover there are many other benefits that come from the secure archiving of emails in a dedicated repository, separate from the mail server.

Email Archiving Benefits for the IT Department

Some of the biggest benefits are enjoyed by the IT department. Storing the millions of emails that are sent and received by the organization, along with their attachments, can consume a lot of expensive storage space. Email archiving solutions deduplicate emails before they are sent to the archive and will only store one copy of a message. The removal of duplicates and compression of data greatly reduces storage space resulting in significant cost savings.

The IT support team will undoubtedly receive many requests from employees to recover important emails that have been misfiled or accidentally deleted.  Many email archiving solutions can be configured to allow employees to access their own archives. When an email is lost, or is accidentally deleted, the employee can search their own archive for the missing email without bothering the IT department. The same is true for HR investigations, which will no longer need to involve the IT department to such a large degree.

By sending emails to the archive, they do not need to be stored locally in PST files or on the mail server. PST files are a security risk and are a management headache that can be avoided. An email archive saves considerable maintenance time and freeing up space on the mail server improves performance. In the event of disaster, such as hardware failure or a cyberattack, emails can be quickly and easily restored from the archive, saving the IT department considerable time which can be put to much better use.

Benefits of Email Archiving for the HR and Legal Departments

When there are employee disputes, email investigations need to be conducted. That involves the HR department contacting the IT department to get them to find the emails that have been sent or received by a particular employee. HR departments will not have to wait for a busy IT department to respond and can simply search for the emails they need in the archive.

An archive will help to ensure compliance and if an eDiscovery request is received, rather than taking hours or days to compile all the necessary email data, the eDiscovery process is a quick and easy. An email archive ensures there is an immutable record of emails, which is essential in any legal actions. The legal department can be 100% sure that emails will not have been accidentally deleted, and since a full audit trail is maintained, access attempts can easily be identified along with any attempted changes to email content. Email archiving can save hours of time, which can be put to more productive uses.

Benefits for All Employees

A study conducted by Adobe found that employees spend a huge amount of their time on email. In 2019, a typical employee spent around 5 hours a day checking their email accounts. Emails are often misplaced or are accidentally deleted, resulting in productivity losses. Being able to access their own archives means employees will never lose an email, as a quick search can easily be performed on the archive.

Employees can prove that they sent or did not receive an email, access to emails is much faster, inboxes are easier to clear, and searches are more efficient.

ArcTitan Cloud – Secure Email Archiving with Lightning Fast Searches

ArcTitan Cloud is a 100% cloud-based, secure email archiving service from TitanHQ. ArcTitan is fully compliant with HIPAA, SOX, GDPR, Federal Rules of Civil Procedure and other key regulations that have data retention requirements.

ArcTitan stores a copy of every message that is sent and received by your organization (subject to user-defined policies). The archive is self-maintaining and self-healing, which ensures a reliable service with minimal or no disruption during an outage. The archive is stored securely on Replicated Persistent Storage on AWS S3, and the archive is automatically backed up to prevent data loss. All data are encrypted at rest and in transit, with strong authentication controls to prevent unauthorized access.

A set and forget solution, ArcTitan ensures that emails will never be lost again. When you need to perform a search and find emails, searching is lightning fast. A search of 30 million messages takes less than a second.

If you are not currently archiving your emails, take advantage of a free demonstration of ArcTitan to find out more about how the solution can help your business. If you are already archiving and are unhappy with your current provider, give the TitanHQ team a call to find how much you can save by switching provider and the additional benefits that ArcTitan offers.

TitanHQ Implements New ArcTitan Email Archiving Systems

by titanadmin | Jul 16, 2020 | Email Archiving |

TitanHQ is performing a major update of the ArcTitan email archiving solution. That process is now well underway and existing ArcTitan users are being migrated to the new systems and will greatly benefit from the new and improved service.

The new and improved ArcTitan service is being delivered as a high availability, self-healing, horizontally scaled Kubernetes cluster. The new ArcTitan service uses a high availability Percona XtraDB MySQL database cluster within Kubernetes that handles all database operations. It is self-maintaining and can be scaled up with minimal user effort and no downtime.

The Kubernetes cluster has many components that work in harmony, with each of the components configured to be independently accessible to ensure availability and improve the reliability of the service. Since each component is independently available, in the event of one component going down, the remaining components will still be available. That means there will be minimal or no service outage, instead the single component will be taken offline and repaired without any effect on the others.

As is the case with the old ArcTitan service, all emails are given unique identifiers that are kept for the life of the archive. Emails are fully indexed, and the header, sender/receiver, body, and email attachments are all indexed separately. If historic emails need to be recovered, the indexing ensures millions of archived email messages can be searched and found in seconds.

The new ArcTitan systems encrypt and store raw email data in Replicated Persistent Storage. Ceph storage clusters are deployed which provide high performance block storage and file systems, with automated data replication and fail over.  For long term storage of email data, ArcTitan uses Amazon S3 to ensure reliability, redundancy, and scalability. ArcTitan indices are distributed across several Apache SoIr instances simultaneously.

ArcTitan customers will also benefit from a new graphical user interface (GUR) as shown in the image below:

TitanHQ is contacting all current ArcTitan users and is providing new account details that will need to be used to benefit from the new ArcTitan infrastructure. Applying the changes will require reconfiguration of the connector/mail server. Once that change has been applied, all mail will be directed to the new server for archiving.

Once TitanHQ has verified that the change has been made correctly, and all mail is being successfully sent to the archive on the new infrastructure, the original account will be closed off and will no longer accept emails. All emails from the old account will be migrated to the new infrastructure by TitanHQ and customers will be notified when that process has been completed. They will then have the chance to verify the migration has been completed. Once verified, the old account will then be deleted.

In the meantime, any emails stored using the previous account can still be searched and the archive will remain accessible if historical email needs to be accessed.

We are sure you will be happy with the changes and improved performance and reliability. If you have any questions about the new ArcTitan systems or your migration, our customer service team will be happy to help.

Why is a Third-Party Email Archiving Solution Better than Office 365 Archiving?

by titanadmin | Aug 29, 2019 | Email Archiving |

In this post we will explain why businesses using Office 365 should implement a third-party email archiving service rather than use the Office 365 email archiving feature to ensure compliance.

Many businesses have ditched their on-premise Exchange email systems and have migrated their email to the cloud. There are many benefits of such a move. Switching to the cloud means it is not necessary to purchase and maintain on-premises hardware and the space devoted to housing that hardware can be freed up and put to better use. There is also no limit on the number of mailboxes that can be set up and mailbox limits do not need to be set as storage space is never an issue.

Businesses store huge amounts of business-critical information in mailboxes, such as contacts, purchase orders, legal documents, and intellectual property. It is important that this information is always available and cannot be accidentally deleted. A study by IDC suggests that 60% of business-critical information is actually stored in the email system, and much of that data is not stored elsewhere. It is therefore no surprise that when ransomware attacks result in encryption of email data, businesses have little option other than pay the ransom demand.

Most of the time, data in the email system is not required, so it makes sense to archive the messages. When information in the archive needs to be recovered, it can be found with a simple search.

If a customer gets in touch, emails related to past email conversations can be recovered, but if emails need to be recovered for legal reasons, businesses need to demonstrate that the email in the archive is exactly the same as the message that was received or sent. They must be able to prove emails have not been altered in any way.

Users of Office 365 can prove the authenticity of an email by placing it on Legal Hold in Office 365. Messages placed on Legal Hold are stored in their original, unedited form. Legal Hold is activated by the Office 365 administrator through the admin panel. Provided Legal Hold remains switched on, edited and deleted messages can be recovered along with the original message through the Compliance Center.

To ensure compliance, Legal Hold should never be switched off. Without Legal Hold, messages can be forever lost from the email system. There are two legal hold options available – Litigation Hold and In-Place Hold. The former will ensure that all messages are retained, even if they are deleted from mailboxes. They will be retained for as long as Litigation Hold remains active.

With In-Place Hold, the admin can set criteria for a search query and only messages that meet that search query will be preserved. With In-Place Hold, if a user deletes an email that is not covered by the search query, it will be purged within 14 days and will not be recoverable, even by the IT team. With this option, businesses will not be able to prove that a message has not been sent.  If a message is not in the archive, it could just mean that the message was not picked up by the search query.

Legal Hold is therefore the best option, but while Legal Hold is set up, the mailbox cannot be deleted, even if that individual leaves the company. If a user account is deleted, and that user has a mailbox, since the account is no longer connected to a user account, it will be marked for deletion. It does not matter if the account is still on Legal Hold.

Most third-party email archiving solutions use an archiving method called journaling. Journaling takes a copy of all incoming and outgoing emails on the mail server – or all messages for selected users – in real time. In addition to the message, all associated meta-data and attachments are included in the journal message. This archiving method is utilized by Microsoft Office 365, but there are limitations. For example:

• Searches are limited to under 10,000 mailboxes in any one search
• Search results are limited to 250 results in the Compliance Center. For more results in a single search, a .PST file must be used. Since .PST files can be edited, this method does not guarantee message authenticity as edits could potentially be made.
• Only a maximum of 2 eDiscovery searches can be made at any one time by the same company
• If the email service goes down, emails on Litigation Hold and/or live email cannot be accessed
• If Litigation Hold is turned off, it is not possible to prove that emails are originals
• Without a permanent Litigation Hold, it is not possible to prove that an email has not been sent
• Searches are limited to the Outlook search bar
• Searches can be difficult for non-technical users
• Searches are slow, especially when searching multiple folders or mailboxes.
• If individuals leave the company, emails will only be retained if the mailbox is maintained and that has cost implications.

The latter issue can prove costly for organizations. In order to maintain a mailbox when a user has left the company, the license for that user must be maintained. If that user is replaced, another license will be required for that person’s replacement.

That means that for an organization with 50 employees who stay for an average of 2 years, in four years the company would be paying for 200 licenses a year, even though at any one time only 50 licenses should be required. That adds up to a significant extra and unnecessary cost.

TitanHQ has developed its email archiving solution, ArcTitan, to work seamlessly with Office 365. The solution solves the above compliance and performance issues and augments Microsoft’s Compliance Center with much more powerful search and recovery tools. Messages can be found and retrieved much more quickly and efficiently, and there are considerable savings to be made as customers only pay for the licenses they need, regardless how many individuals leave the company and are replaced.

Key Features of ArcTitan

• Scalable, email archiving that grows with your business
• Email data stored securely in the cloud on Replicated Persistent Storage on AWS S3
• Lightning fast searches – Search 30 million emails a second
• Rapid archiving at up to 200 emails a second
• Automatic backups of the archive
• Email archiving with no impact on network performance
• Ensure an exact, tamperproof copy of all emails is retained
• Easy data retrieval for eDiscovery
• Protection for email from cyberattacks
• Eliminate PSTs and other security risks
• Facilitates policy-based access rights and role-based access
• Only pay for active users
• Slashes the time and cost of eDiscovery other formal searches
• Migration tools to ensure the integrity of data during transfer
• Seamless integration with Outlook
• Supports, single sign-on
• Save and combine searches
• Perform multiple searches simultaneously
• Limits IT department involvement in finding lost email
• Compliant with regulations such as HIPAA, SOX, GDPR, Federal Rules of Civil Procedure, etc.

If you are looking for a more powerful email arching solution to work on top of Office 365 that can be quickly and easily implemented in one step and will save you money and ensure compliance, give the TitanHQ team a call.

ArcTitan: Lightning-Fast, Enterprise-Class Microsoft Exchange Email Archiving for SMBs and MSPs

by titanadmin | Nov 29, 2018 | Email Archiving |

An email archiving solution is now a requirement in business to ensure that emails are not lost, storage space is kept to a minimum, and emails can be retrieved on demand. While native Microsoft Exchange Email Archiving is available, many businesses will find the archiving options come up short. The alternative is to use a third-party email archiving solution. Not only will this provide all the features required by businesses, it will improve efficiency and will save on cost. To meet the requirements of businesses and improve efficiency, TitanHQ offers SMBs and MSPs a solution named ArcTitan: A secure, fast, cloud-based email archiving solution.

What is Email Archiving and Why is it Important?

Federal, state, and industry regulations require businesses to retain emails for many years. Storing emails can take up a considerable amount of storage space, especially considering the volume of emails that are typically sent and received on a daily basis by employees. While businesses can get away with storing emails in backups to meet legal requirements, backups are not searchable. If emails need to be recovered, they need to be recovered quickly. That is simply not possible with backups as they are not searchable. The solution is an email archive. In contrast to backups, email archives are searchable, and messages can be retrieved on-demand quickly and with minimal effort.

Email Archiving is Essential for eDiscovery and GDPR Compliance

The importance of an email archiving solutions for eDiscovery cannot be underestimated. There have been many cases where businesses have received heavy fines for the failure to produce emails as part of the eDiscovery process. For instance, in the Zubulake v. USB Warburg case, the plaintiff was awarded $29 million as a result of the failure to produce emails. In Coleman Holdings v. Morgan Stanley, eDiscovery failures resulted in a fine of $15 million.

Email archives are now essential for GDPR compliance. Sine the EU’s General Data Protection Regulation came into effect on May 25, 2018, companies have been required to produce – and delete – on request every element of an individual’s personal data, including personal data contained in emails. Without an email archive, this can be incredibly time consuming and may result in data being unlawfully retained since backups are not searchable. The fines for GDPR compliance failures can be as high as €20 million or 4% of global annual revenue, whichever is greater.

Native Microsoft Exchange Email Archiving

Native Microsoft exchange email archiving provides businesses with journaling and personal archive functions, but each has its drawbacks. The functions meet some business requirements, such as freeing up space in mailboxes, but they lack the full functions of a dedicated archive and do not meet all eDiscovery requirements.

With native Microsoft Exchange email archiving, end users have far too much control over the information that is loaded into an archive and they can delete emails unless a legal hold is activated. Many businesses rely on Office 365, but Office 365 creates uncertainty over archived email data. There is potential for emails in the archive to have data added or deleted.

Audit logging in is not active by default on Office 365 so administrators have to manually enable this function. Then there are potential issues with log retention, which is dependent on the subscription option. The E1 plan currently does not have any audit log retention, the E3 plan only retains logs for 90 days, and only a year with E5.

Native Microsoft Exchange email archiving functions fail to meet the needs of many businesses, especially those in highly regulated industries. While the native Microsoft Exchange email archiving functions have improved over the years, there are limitations with most product versions and archiving can be complex with certain email architectures. For admins, the control panel is difficult to use and retrieving emails can be complicated and time consuming.

When searches need to be performed, there are severe limitations. Office 365 limits searches to two at a time and then only returns 250 results per search. Large organizations may find that the limit on searches to 10,000 mailboxes to be insufficient. When data needs to be exported, only one export can be run at a time. Since most eDiscovery requests will require more than one search and export, it can take a long time to obtain all the relevant data.

Any business that uses multiple email systems alongside Microsoft Exchange will require a third-party email archiving solution. Microsoft Exchange does not support the archiving of email from other platforms.

Email archiving has improved with Office 365. SMBs that use Office 365 have email archiving functionality included in their plans, but it is only free of charge with E3-E5 plans. Other plans charge around $3 per user, which is more expensive than custom-built archiving solutions such as ArcTitan.

Native Microsoft Exchange email archiving is an option for businesses, but Microsoft Exchange was not developed for email archiving. A third-party solution for email archiving on Microsoft Exchange is still a requirement, despite the improvements that have been made by Microsoft.

A third-party email archiving solution will save your IT department a considerable amount of time trying to locate old messages, especially for the typical requests that are received which are light on detail. The advanced search options in ArcTitan make search and retrieval of messages much faster and easier.

Feature-Rich, Lightning Fast Email Archiving with ArcTitan

ArcTitan has been developed specifically for email archiving and email archiving alone. ArcTitan has been designed to meet all archiving needs of businesses and allow managed service providers to offer email archiving to their clients.

The benefits of ArcTitan include lighting fast email archiving and message retrieval, secure encrypted storage, and compliance with industry regulations such as HIPAA, SOX, SEC, FINRA, and GDPR. ArcTitan ensures businesses meet eDiscovery requirements without having to pay for additional eDiscovery services from Microsoft.

With ArcTitan, an accurate audit trail is maintained, and businesses have near instant access to all company emails. ArcTitan serves as a black box recorder for all email to meet all eDiscovery requirements and ensures compliance with federal, state, and industry regulations.

The ArcTitan Email Archiving Solution

ArcTitan requires no hardware or software, is quick and easy to install, and easily slots in to the email architecture of businesses. The solution is highly scalable (there are no limits on storage space for users), it is lightning fast, easy to use, and stores all emails safely and securely in the cloud.

Businesses that have yet to implement a Microsoft Exchange email archiving solution typically save up to 75% storage space and costs are kept to a minimum with a flexible pay as you go pricing policy, with subscriptions paid per live user.

Key Features of ArcTitan

• Scalable, email archiving that grows with your business
• Email data stored securely in the cloud on Replicated Persistent Storage on AWS S3
• Lightning fast searches – Search 30 million emails a second
• Rapid archiving at up to 200 emails a second
• Automatic backups of the archive
• Email archiving with no impact on network performance
• Ensure an exact, tamper-proof copy of all emails is retained with full audit logs
• Easy data retrieval for eDiscovery
• Protection for email from cyberattacks
• Eliminate PSTs and other security risks
• Facilitates policy-based access rights and role-based access
• Only pay for active users
• Slashes the time and cost of eDiscovery other formal searches
• Migration tools to ensure the integrity of data during transfer
• Seamless integration with Outlook
• Supports, single sign-on
• Save and combine searches
• Perform multiple searches simultaneously
• Limits IT department involvement in finding lost email
• Compliant with regulations such as HIPAA, SOX, GDPR, Federal Rules of Civil Procedure, etc.

If you have yet to implement an email archiving solution, if you are unhappy with the native Microsoft Exchange email archiving features, or find your current archiving solution expensive or difficult to use, get in touch with TitanHQ today to find out more about the benefits of ArcTitan and the improvements it can make to your business.

Email Archiving for MSPs: An Easy Way to Win Business and Boost Email Revenue

by titanadmin | Nov 15, 2018 | Email Archiving |

Email archiving for MSPs is an often-overlooked service that can add value and improve profits. Email archiving is easy to implement and manage, has a high margin, generates regular additional income, and should be an easy sell to clients.

In this post we explore the benefits for clients and MSPs and explain why email archiving for MSPs and their clients is a win-win.

Benefits of Email Archiving for SMBs

Email archiving is now important for organizations of all sizes, from SMBs to the largest enterprises. Huge volumes of emails are sent and received on a daily basis and copies of those emails need to be stored, saved, and often retrieved.  Storage of emails in mailboxes poses problems. The storage space required for emails and attachments can be considerable, which means hardware must be purchased and maintained. In terms of security, storing large volumes of emails in mailboxes is never a good idea.

Storing emails in backups is an option, although it is far from ideal.  Space is still required and recovering emails when they are needed is a major headache as backup files are not indexed and searching for messages can be extremely time consuming.

An email archive on the other hand is indexed and searchable and emails can be quickly and easily retrieved on demand. If there is a legal dispute or when an organization needs to demonstrate compliance – with GDPR or HIPAA for example – businesses need to be able to recover emails quickly and easily. An email archive also provides a clear chain of custody, which is also required for compliance with many regulations.

Cloud-based archives offer secure storage for emails with no restrictions on storage space. Cloud storage is highly scalable and emails can be easily retrieved from any location. In short, email archiving can improve efficiency, enhance security, lower costs, and is an invaluable compliance tool.

Benefits of Email Archiving for MSPs

Given the benefits of email archiving it should be an easy sell for MSPs, either as Office 365 archiving-as-a-service as an add-on or incorporated into existing email packages to offer greater value and make your packages stand out from those of your competitors.

As an add-on service, Office 365 archiving-as-a-service will generate regular income for very little effort and will improve the meager returns from simply offering Office 365 to your clients. As part of a package it can help you to attract more business.

ArcTitan –Email Archiving for MSPs Made Simple

TitanHQ is a leading provider of cloud-based security solutions for MSPs. All TitanHQ products – SpamTitan, WebTitan and ArcTitan SaaS email archiving – have been developed to specifically meet the needs of MSPs.

ArcTitan is an easy to implement email archiving solution that can be easily integrated into MSPs service stacks, allowing them to provide greater value to clients and make email services a much more lucrative offering. On that front, TitanHQ is able to offer generous margins on ArcTitan for MSPs.

ArcTitan Benefits for MSPs

• Easy to implement
• No hardware required
• No software downloads necessary
• Highly scalable email archiving
• Secure, cloud-based storage with an easy to use centralized management system
• Improves profitability of Office 365
• Easy for clients to use
• Great margins for MSPs
• Supplied with a full suite of APIs for easy integration
• Usage-based pricing and monthly billing – You only pay for active mailboxes
• Fully rebrandable – ArcTitan can be supplied in white-label form ready for your own branding
• World class customer service and support
• Slashes the time and cost of eDiscovery other formal searches
• Protection for email from cyberattacks
• Eliminate PSTs and other security risks
• Facilitates policy-based access rights and role-based access
• Seamless integration with Outlook
• Supports, single sign-on
• Save and combine searches
• Perform multiple searches simultaneously
• Limits IT department involvement in finding lost email – users can access their own archived email
• Compliant with regulations such as HIPAA, SOX, GDPR, Federal Rules of Civil Procedure, etc.

If you have yet to start offering email archiving to your clients or if you are unhappy with your current provider, contact the TitanHQ MSP team today for full ArcTitan product information, details of pricing, and further information on our TitanShield MSP program.

What are the Benefits of Cloud-Based Email Archiving?

by titanadmin | Feb 13, 2017 | Email Archiving |

Email archiving is essential for most businesses; however, many businesses are not using a cloud-based email archiving solution. In fact, a large number rely on email backups, even though backups are impractical and data loss is a very real concern. But what are the benefits of secure, cloud-based email archiving over backups?

Loss of Email Simply isn’t an Option

Hillary Clinton could easily explain one of the most important benefits of a cloud-based email archiving solution. If an email archive is stored locally, should the device on which that archive is stored be lost or stolen, the entire archive would never be seen again. That is exactly what happened last year.

Donald Trump was quick to criticize Hillary Clinton. Not only was that archive lost, it could potentially have been accessed by an unauthorized individual. Donald Trump is keen not to make a similar mistake. He has reportedly started using a messaging app that deletes all messages once they have been read. Such an app would certainly prevent accidental disclosure, although it would not be an option for many businesses as regulations require emails to be kept for a number of years.

Loss of email is simply not an option in regulated industries. Big fines await companies who do not archive or backup their emails. Emails must be securely stored and made available to auditors or organizations will be in violation of the Sarbanes-Oxley Act, FINRA, HIPAA, and the Gramm-Leach-Billey Act to name but a few. If a backup or local email archive is lost, the consequences can be severe.

Take healthcare organizations for example. If a laptop computer is stolen and email backups containing electronic protected health information were on the device, those data could potentially be accessed by an unauthorized individual. That would be a violation of HIPAA Rules. The Office for Civil Rights could easily fine a healthcare organization millions of dollars for such a data breach. If emails are archived and stored in the cloud, such a breach would not occur in the event of device loss or theft.

Emails Must Be Found Quickly for Legal Discovery and GDPR

If a lawsuit is filed against a company, it may be necessary to provide copies of emails as part of legal discovery. While many companies store old emails in backups, searching for emails can be a difficult, expensive and long-winded process. For an average-sized organization searching for emails could take weeks, even though emails need to be found in minutes. With an email archiving solution, archived messages can be searched and retrieved in a matter of seconds or minutes, not weeks.

A similar scenario exists for data access requests under the EU´s General Data Protection Regulation. EU citizens now have the right to request details of any data that could be used to identify them, modify it where necessary, and erase it is there is justifiable cause. Businesses maintaining a database of EU citizens will find compliance with GDPR much easier by implementing cloud-based email archiving, which also has the benefit of complying with the regulations relating to data security.

Secure, Cloud-Based Email Archiving Resolves Storage Headaches

Considering the volume of emails now being sent, and the requirement for those emails to be kept for years in many cases, the space required for storing email is considerable. A recent report from Radicati Group suggests the average employee sends or receives 121 emails a day. For an organization with 500 employees that is 60,500 emails a day. With 22 working days each month, that amounts to 15,972,000 emails a year. Each of those emails may only be a few KB, but over a year the storage space required is substantial. Cloud-based email archiving not only allows millions of emails to be stored, there is no need for organizations to purchase any hardware for storage. All emails are securely stored in the cloud.

ArcTitan – Secure, Cloud-Based Email Archiving for Enterprises of All Sizes

The benefits of secure, cloud-based email archiving are clear. So what options are available that provide all of the benefits of cloud-based email archiving in an easy to use, cost effective package? To meet businesses’ email archiving needs, TitanHQ is offering ArcTitan – a secure, cloud-based email archiving solution that allows organizations to meet compliance requirements, search email archives quickly, and retrieve messages in minutes. ArcTitan has excellent scalability, and can be used for old email storage by companies with ten to 10,000+ email accounts.

Emails can be archived from anywhere at any time, and messages can be accessed via a mail client or browser. Furthermore, with a pay as you go subscription, cloud-based email archiving is affordable for businesses of all sizes.

Key Features of ArcTitan

• Scalable, email archiving that grows with your business
• Email data stored securely in the cloud on Replicated Persistent Storage on AWS S3
• Lightning fast searches – Search 30 million emails a second
• Rapid archiving at up to 200 emails a second
• Automatic backups of the archive
• Email archiving with no impact on network performance
• Ensure an exact, tamperproof copy of all emails is retained
• Easy data retrieval for eDiscovery
• Protection for email from cyberattacks
• Eliminate PSTs and other security risks
• Facilitates policy-based access rights and role-based access
• Only pay for active users
• Slashes the time and cost of eDiscovery other formal searches
• Migration tools to ensure the integrity of data during transfer
• Seamless integration with Outlook
• Supports, single sign-on
• Save and combine searches
• Perform multiple searches simultaneously
• Limits IT department involvement in finding lost email – users can access their own archived email
• Compliant with regulations such as HIPAA, SOX, GDPR, Federal Rules of Civil Procedure, etc.

To find out more about the benefits of ArcTitan, contact the TitanHQ sales team today!