Managed service providers can implement security solutions to protect their clients from phishing, social engineering, and business email compromise attacks but if a malicious email manages to bypass those defenses, it could easily result in hackers gaining a foothold in the network, resulting in a highly disruptive and costly cyberattack and data breach. To improve defenses against phishing, managed service providers should offer their clients security awareness training to manage human risk, and now TitanHQ can offer a security awareness training (SAT) solution that allows them to do that with ease.
This month, TitanHQ launched its Security Awareness Training (SAT) solution for MSPs. The solution has been specifically created to be used by MSPs and allows them to provide affordable, scalable training with minimal setup. The training platform has now been integrated with TitanHQ’s MSP cybersecurity platform and is ready for MSPs to use. In contrast to many SAT solutions that only provide standard cybersecurity training, TitanHQ’s SAT solution integrates advanced phishing simulation with behavior-focused training that is fun and engaging for participants. The solution delivers maximum value to MSPs and can be rapidly set up, allowing them to roll out training programs to new clients with just a few clicks. There is no need to spend hours assigning training content to new customers, as it is possible to select multiple customers and rapidly spin up training courses that can be rapidly deployed for individuals or groups of customers in the future.
The AI-driven training platform allows training content to be tailored to individual employees to meet their training needs, personalizing the training experience. The platform includes more than 80 videos, training sessions, and webinars to improve awareness and help create a security culture. MSPs are provided with monthly reports on the progress that is being made by individual employees and they are provided with actionable insights.
The platform includes a phishing simulator that allows MSPs to conduct real-time phishing simulations based on a huge variety of templates (1,800+) covering all types of phishing and other attack scenarios, and the content is updated regularly to include the latest tactics, techniques, and procedures used by cybercriminals in real-world phishing campaigns. MSPs can easily pre-configure phishing simulations and training campaigns to roll out to new clients as they are onboarded, and the MSP dashboard provides a view of quick actions and live analytics all in one place.
The training platform can deliver reactive training in response to user behavior, where users in need of training are automatically enrolled and delivered relevant training content. MSPs can use the platform to conduct cyber awareness knowledge checks to identify areas where individuals need training, verify understanding of the training material, and retest employees over time to ensure they have not forgotten the material from previous training sessions. The training material covers the cyber threats that employees are likely to encounter such as phishing, social engineering, business email compromise, and malware, but also in-person threats such as physical security, ensuring they receive comprehensive training that covers all the bases.
If you have yet to start offering security awareness training to your clients, or if you already offer training but require a more comprehensive and easier-to-use training platform, give the TitanHQ team a call. Product demonstrations can be arranged on request to show you just how easy the platform is to use.
“Our integrated cybersecurity platform delivers maximum value to MSPs, offering a quicker time-to-market, reduced set-up requirements combined with real-world, practical security awareness training & phishing simulations. TitanHQ delivers that seamlessly, allowing MSPs to offer comprehensive SAT to their customers in just a few clicks,” said TitanHQ CEO, Ronan Kavanagh.