The cybersecurity company Cyren has collapsed, leaving its customers at risk. If you use Cyren for email and web security, you should change provider immediately!
It is sad news when any company is forced to significantly reduce its workforce, which for Cyren recently involved laying off 121 employees “in response to current market conditions and associated challenges with raising additional capital.” Cyren issued a press release saying that such extensive layoffs represent a significant reduction in all of the company’s workforce, and that “in the absence of additional sources of liquidity, management anticipates that the Company’s existing cash and projected cash flows from operations will not be sufficient to meet the Company’s working capital needs in the near term.”
So what does that mean for close to 1 billion users that rely on the company’s cybersecurity solutions? TitanHQ contacted the company’s CISO in relation to the news and received a response. “The SDK will work for as long as the systems in the cloud will continue running. Unfortunately, we have no personnel left to watch after the systems, so it is hard to predict how long they will run for.”
As a provider of email and web security solutions, TitanHQ can confirm that without constant updates to anti-spam signatures, the ability of a solution to block new phishing attacks will rapidly diminish, which means that customers will be exposed to threats. While it is possible that Cyren will be able to attract further investment, in the short term customers should be very concerned. Unfortunately, a mass exodus of customers is the last thing Cyren needs, but those customers need to ensure that they continue to be protected against email and web-based threats, which means switching to another solution provider.
TitanHQ has already received many calls from Cyren customers following the company’s February 1, 2023, press release announcing the financial difficulties the company is facing and has offered those customers a special deal that can provide short-term protection while they decide on the best next step, and that is to extend the free trial of SpamTitan Email Security and the WebTitan DNS Filter to 30 days.
Both solutions can be implemented in a matter of minutes and will ensure Cyren customers remain protected against email and web-based threats. The TitanHQ team has been busy helping Cyren customers get up and running with the two solutions over the past 2 weeks since the announcement was made.
Naturally, TitanHQ would love to continue to provide these solutions to Cyren customers past the 30-day free trial and hopes they continue to use the solutions, but this is a no-obligation free use of the platform aimed at helping Cyren customers stay protected. If after the end of the 30 days they decide to go elsewhere, that is no problem at all. This is a totally free offer with no obligation to continue and with no strings attached.
The TitanHQ team will be monitoring capacity – which is already hugely overprovisioned – to ensure that there is no impact on current users, and response times to queries are constantly monitored to ensure that customers are not impacted. TitanHQ’s infrastructure can also be rapidly scaled up to meet demand should the need arise.
Cyren customers wishing to take advantage of the offer should contact TitanHQ to speak to the migration team, and assistance will be provided to get you up and running quickly.